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olivia

OUR SPECIALTIES

Experience the game-changing abilities of Virtual Assistants with OLIVIA.

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olivia

WHY
CHOOSE

OLIVIA

Experience the Ultimate in Backend Office Support with OLIVIA Professional Solutions!

 

Unlock the true potential of your business with our unrivaled expertise in administrative efficiency, creative brilliance, and excellent customer service. Our carefully selected team of determined achievers is poised to conquer any project, igniting measurable growth and propelling your business toward triumphant success. Don't hesitate—seize the power of virtual assistance today and soar to new heights of achievement!

OUR TALENTS

Executive Assistant
Recruiter
Scheduler
Intake Coordinator
Social Media Content Manager
Bookkeeper
Executive Assistant

Feeling overwhelmed with tasks? Our virtual executive assistants are your extra set of hands ready to lighten your load. They can manage your calendar, handle correspondence, and assist with strategic planning and implementation.

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Recruiter

Securing the perfect care providers for your clients is paramount to your agency's prosperity. Our specialized Home Care Virtual Recruiters are adept  in a recruitment workflow process tailored specifically for hiring care providers.  They maintain friendly correspondence with applicants, ensuring positive experience while valuing their time and effort.  We recognize the caregiver shortage and firmly believe in the power of prompt responses and effective screening. This combination not only addresses the shortage but also guarantees that the talent you onboard seamlessly fits with your agency's unique needs and culture.

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Scheduler

We acknowledge that scheduling can often be the most challenging aspect of managing a home care agency. Various factors, including caregiver shortage, unexpected absences, and emergency leaves, can escalate the stress. However, we are prepared to navigate these challenges. While it takes some time to familiarize themselves with your clients and care provider team, our home care virtual schedulers grasp the critical role of successfully pairing clients with the right care providers. They understand that clear and timely communication is vital.  Our schedulers understand how to handle both client and caregiver complaints embodying the best practices to ensure your agency's reputation and relationship are always preserved. 

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With our Home Care virtual schedulers becoming part of your team, you'll gain an invaluable ally in navigating the complexities of scheduling, ensuring the continuity and reliability of your home care services.
 

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Intake Coordinator

Our virtual intake coordinators are trained to  efficiently manage the crucial initial stages of client onboarding.  Utilizing effective methods crafted by leading home care marketing experts, they grasp their key role - not to make the sale over the phone, but to set the stage for an in-person meeting, often referred to as the home care assessment.

 

The intake coordinators are the voice and the face of your company during these initial interactions. They expertly represent your brand, demonstrate empathy, and provide comprehensive information to meet each client's unique needs right from the start. Their effective approach ensures that your home care agency's initial impression is both compassionate and professional, setting the tone for a successful relationship.

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Social Media Content Manager

In today's digital landscape, your online presence isn't just an add-on – it's a necessity. It's your virtual handshake, your round-the-clock billboard, and the bridge connecting you to your clients and their families. That's where our dedicated team of virtual social media managers comes in.

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Our social media experts aren't just adept at managing your existing online presence; they're passionate about propelling your brand to new heights. They're skilled in crafting impactful narratives around your services, sharing success stories, and showcasing the compassionate faces behind your team.

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Let us help you harness the power of social media to amplify your brand and connect more deeply with your community.
 

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Bookkeeper

Navigate the complexities of your agency's financial landscape with ease, thanks to our expert virtual bookkeepers. They are proficient not only in managing financial records but also in essential tasks like billing and payroll, pivotal elements that keep your agency running smoothly.

 

More than just maintaining your financial records, our bookkeepers help monitor your profit margins and compile comprehensive monthly reports. These insights provide you with a clear view of your agency's financial standing, enabling you to make informed decisions for continued growth and scalability.

 

With our virtual bookkeeping services, you gain a valuable partner who empowers you to efficiently manage your finances, propelling your home care agency towards greater success.

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Executive Assistant
Recruiter
Scheduler
Intake Coordinator
Social Media Content Manager
Bookkeeper

GET STARTED
TODAY

and let's connect!

We’re thrilled to welcome you to OLIVIA Professional Solutions, and we’d like to extend our gratitude to Digital Champions (DC) for introducing us. We’ll be sure to let them know of this connection!

 

We are delighted for you to have a valuable opportunity to connect with our Client Success Manager or Business Development Associate through a Cost-Free Zoom Consultation.

 

During the Exploration Meeting, we will dedicate our time to dive deeper into your needs, so we can explore and prioritize what matters most. Our aim is to gain a comprehensive understanding of your requirements and facilitate the necessary preparations to provide you with the support you need from our talented Virtual Assistants.

 

Looking forward to meeting you!

CALENDLY MAIN

HOW IT
WORKS?

Our simple process is your road to success

We understand that your time is precious. That's why our process is designed to simplify your life and help you reclaim your time and energy so

you can focus on scaling your business to new heights!

Connector - 1
Connector - 2
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Connector
Discovery
Discovery Description
Exploration
Exploration Description
Pairing
Pairing
Onboarding
Onboarding Description
Nurturing
Nurturing Description

WHY CHOOSE OLIVIA?

OLIVIA was born out of a deep understanding and shared experience - I was a home care agency owner just like you. I experienced the same overwhelm, the same struggles. It's with this first-hand knowledge that OLIVIA was founded, to offer a solution that I know truly works. We provide a cost-effective, scalable, and efficient remote staffing solution that truly aligns with your needs. Our virtual assistants are not just remote staff; they are a part of your team, sharing your vision and committed to helping you attain your business goals.

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